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Hertz Is Now Using Twitter To Resolve Customer Complaints
Hertz is the first car rental company to integrate social customer service into its business. Customers can now resolve service problems by tweeting at the brand."It is time to get over this...
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The World's Most Pot-Friendly CEOs
CEOs tend to be somewhat straight edged types, more given to waking up early and working late than for taking time to relax, or for advocating for something as controversial as the legalization of...
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4 Secrets From A Master Networker
Every successful business is built on relationships. That old cliché, "It's not what you know, it's whom you know"--is perfectly true. Just ask Josh Hartwell, who started Mobile Deluxe in 2003 and...
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You Can Track Everything Employees Do At Work, But Probably Shouldn't
Ever wish you knew more about what your employees do all day? There is a high-tech solution to that particular problem: employee-tracking software.The sheer amount of data you can gather with this kind...
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If You Want To Be Happy, Stop Comparing Yourself To Others
Our culture has made it increasingly easy for us to compare ourselves to others — through Facebook, Instagram, and hundreds of other technology platforms.But constant comparison only makes us feel like...
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The First Email, The First Tweet, And 13 Other Famous Internet Firsts
When was the first email sent, and who sent it?What was the first ad to ever run on a web page?How about the first picture uploaded to the Internet?Here are 15 famous Internet firsts that were...
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Hedge Fund Manager, Entrepreneur And Author Lists All The Cringeworthy...
When I was 18 I went to college and went about $50,000 in debt. Why would an 18 year old do that to themselves?I majored in computer science. 8 years later when I got a real job they made me take...
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The Harder You Work, The More You Need To Completely Disconnect
I woke up one morning about four weeks ago and realized in a flash that I'd hit a wall. Most days I can't wait to get to work. On this day, I struggled to get myself out of the house.The first three...
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Why The Man Who Already Changed The Internet Forever Is Trying To Do It Again
Gilad (Gil) Elbaz has already lived every entrepreneur's dream. In 1998 he started a company, initially called Oingo, which later became Applied Semantics.Applied Semantics built technology that...
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Female Education Has Completely Changed Marriage In America
The days were women got married and stayed married for financial security are coming to an end.In a working NBER paper, Women's Emancipation Through Education, Fatih Guvenen and Michelle Rendall look...
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How Two First-Time Founders Went From $28,000 Salaries To Owning A $100...
Justin Stefano and Philippe von Borries had never started a company before. Neither had worked in fashion before either.But in 2005, they left their jobs in law and politics respectively to start...
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Being World-Class Is A Choice
“When it comes to freestyle from the heart and soul, creating something no one has seen before and really trying to move people, that’s what I’m about”, said So You Think You Can Dance judge and dance...
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31 Business Lessons You Usually Learn The Hard Way
Sometimes your best effort isn’t good enough to land you the deal.You can’t learn if you aren’t willing to listen.The only way to get other people to care about you is to care about them first.You...
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How The Rapidly Expanding Menu At McDonald's Could Backfire
McDonald's ever-widening menu could be hurting business because it overwhelms customers and increases wait times. The McCafe line, which includes smoothies and specialty coffee beverages, is especially...
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10 Mind-Blowing Facts About JCPenney's Epic Decline
JCPenney is a retailer on the brink of collapse. "This is not a turn-around situation," George Bradt, managing director of executive consulting firm PrimeGenesis told us. "This is a 'turn off the...
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We May Look Back At The 9-5 Workday As A Relic Of The Past
Technology has blurred the walls of the workplace in at least two dramatic ways.People who once worked inside the clear confines of a cubicle, inside an office, within an office tower in a commercial...
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Lululemon Is Benefitting From The Sheer Yoga Pants Debacle (LULU)
Lululemon actually benefitted from having to recall 17% of its yoga pants for being too sheer last month.The yoga retailer's shares are soaring on news that it would probably replenish all of its pants...
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What Really Motivates Workers Is Simply Recognizing Them
Many people think that in the end, motivation is all about money, for all that people pretend otherwise. If you change the reward, you can change people's behavior. Others argue that it's all about...
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A Life Of Simplicity Is Hard To Achieve
Simplicity requires eliminating virtually everything we are "processed" to want and need for personhood, and accepting the intrinsic complexity of meaningful projects.There are two basic ways to reduce...
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Why Air Traffic Controllers Face A Staffing Crisis Every 25 Years
Beginning this week — as part of the government's mandatory budget cuts — nearly 15,000 air traffic controllers, along with 47,000 total FAA employees — are required to take one to two furlough days...
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